Staff Reporter : One of the country’s most trusted IT support and maintenance providers, Servicing24, has launched its new initiative – IT Consultancy Services. The goal of this service is to analyze the IT infrastructure of brands or businesses and provide appropriate solution planning, implementation, and long-term support.
The IT Consultancy Service includes effective advice and applicable solutions related to servers, storage, networking, applications, cloud migration, application modernization, and mobile app development.
This service will be provided in five phases: IT Assessment, Requirement Analysis, Solution Design, OEM (Original Equipment Manufacturer) & Vendor Assessment, and finally, Deployment, Implementation, and Support.
In the IT Assessment phase, the existing IT infrastructure of the business organization will be analyzed to identify any issues, limitations, or risks. Both the technical and business impacts will be considered during this phase.
Next, in the Requirement Analysis phase, based on the identified issues, the necessary hardware or software requirements will be determined, with a focus on TCO (Total Cost of Ownership) and ROI (Return on Investment).
In the Solution Design phase, customized, cost-effective, eco-friendly, and scalable solutions will be designed, keeping in mind the current needs of the organization as well as its future growth.
In the OEM & Vendor Assessment phase, the most suitable OEM or vendor for the required products will be evaluated, and clients will be provided with appropriate recommendations to ensure they get the maximum benefit from the right technology.
Finally, in the Deployment, Implementation, and Support phase – if required, clients can opt for deployment services from Servicing24. In this case, the company’s experienced and trained engineering team will implement the necessary solutions with expertise.
After deployment, clients will receive regular monitoring, preventive maintenance, and issue-based support services under the Managed IT Services program, ensuring uninterrupted, secure, and sustainable IT operations in the long run.
Commenting on this Nasir Feroz, CEO of Servicing24, said, “With the changing times, both technology and business models evolve. Considering the new demands of customers, we have launched an integrated IT Consultancy Service on a larger scale. This will undoubtedly benefit them. This new initiative is closely aligned with Servicing24’s future vision.”
About Servicing24 : Servicing24 is Bangladesh’s fast-growing, ISO-certified IT service and sustainability-focused TPM provider. Since 2023, the company has been trusted by over a dozen of the nation’s largest enterprises to keep their IT operations running efficiently and sustainably. With a 99% customer satisfaction rate, Servicing24 is redefining how businesses approach IT support and environmental responsibility.